Privacy Policy

Introduction

Dwellr Living is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our premium co-living services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree to this policy, please refrain from using our site and services.

Information We Collect

We collect several types of information from and about users of our service, including:

Personal Identification Information

• Name, date of birth, gender
• Contact information such as email address, phone number, and postal address
• Payment information for booking premium stays (credit card, billing details)
• Identification documents for verification when required

Non-Personal Identification Information

• Browser type and version
• Device information (type, operating system)
• IP address and location data (as permitted by applicable laws)
• Cookies and tracking technologies

Usage and Interaction Data

Pages visited on our site and duration
Search queries and booking history
Communication logs when you contact us

How We Collect Information

• We collect information directly from you when you:
• Register an account or make a booking
• Subscribe to newsletters or marketing communications
• Fill out forms or surveys on our site
• Communicate with our customer service

We also collect information automatically when you interact with our website through cookies and other tracking technologies.

Use of Your Information

We use the information collected for purposes including:

• Providing and managing your bookings and reservations
• Processing payments and verifying identity
• Personalizing and improving our service experience
• Communicating with you about your bookings, promotions, updates, and service changes
• Analyzing site usage to improve our offerings and user experience
• Complying with legal and regulatory requirements
• Preventing fraud and unauthorized activities

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to:

• Facilitate payment processing and bookings
• Perform services on our behalf, such as customer support and IT services
• Comply with legal obligations or respond to lawful requests
• Protect our rights, property, or safety of users or the public

All third parties are contractually obligated to handle your data securely and only for specified purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Remember your preferences and login details
• Analyze website traffic and user behavior
• Deliver personalized advertisements, where applicable

You can set your browser to refuse cookies or notify you when cookies are being used. However, some features of our website may not function properly without cookies.

Data Security

We implement appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information from unauthorized access, alteration, disclosure, or destruction.

Despite these measures, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security but strive to protect your data responsibly.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. When data is no longer needed, we securely delete or anonymize it.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Accessing the data we hold about you
• Correcting inaccurate or incomplete information
• Requesting deletion of your personal data
• Objecting to or restricting certain processing activities
• Withdrawing consent where processing depends on it
• Data portability to transfer your data to another service provider
• Lodging complaints with a data protection authority

To exercise these rights, please contact us using the contact details below. We will respond as required by applicable law.

Children’s Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from children under 18. If we discover that a child has provided us with personal information, we will delete it immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to such transfers, which will be protected by appropriate safeguards under relevant laws.

Third-Party Links

Our website may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via the website or email prior to the change becoming effective.

Please review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: support@dwellrliving.com